Privacy Policy for Fekki AR/VR Solutions
Fekki AR/VR Solutions (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our augmented reality (AR) and virtual reality (VR) applications, services, and websites (the “Services”). By using the Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide, improve, and personalize our Services:
a. Personal Information
When you use our Services, we may collect personal information, including but not limited to:
Name
Email Address
Username
Phone Number
Payment Information (for in-app purchases or subscriptions)
b. Device Information
We may automatically collect information about your device, such as:
Device Type (AR/VR headset, smartphone, tablet, etc.)
Operating System
IP Address
Unique Device Identifiers
Location Data (if you allow location-based services)
c. Usage Data
To enhance your experience, we may collect information about how you interact with our Services, such as:
Session duration
Application features you access
Interactions with AR/VR objects
Error logs and diagnostics
2. How We Use Your Information
We use the collected information to provide, maintain, and improve our Services. Specifically, we may use your information for the following purposes:
To personalize your experience and customize AR/VR content.
To process transactions and manage your account.
To communicate with you regarding updates, support, and technical issues.
To analyze usage patterns and improve the performance and functionality of our Services.
To prevent fraudulent activity and ensure the security of the Services.
To comply with legal requirements and enforce our terms of service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your data with trusted third-party providers who assist us with payment processing, customer support, analytics, and infrastructure hosting.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
4. Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it. However, no data transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide you with our Services or as required by law. If you wish to delete your account or request the removal of your data, please contact us at the email provided below.
6. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights related to your personal information, including:
The right to access, correct, or delete your personal data.
The right to object to or restrict certain processing activities.
The right to withdraw consent (if applicable).
To exercise any of these rights, please contact us at [email address].
7. Children’s Privacy
Our Services are not intended for children under the age of 13 (or the minimum age required by your country). We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete the information.
8. Third-Party Links and Content
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing them with any personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy and update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of how we protect your data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@arvrsol.com
Thank you for trusting Fekki AR/VR Solutions. We are committed to safeguarding your privacy and providing a secure, immersive experience.